Privacy Policy
Your Privacy Matters: At SuperVPN Turbo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
π‘️ STRICT NO-LOGS POLICY
We do NOT log, track, or store your browsing activity, IP addresses visited, or any data transmitted through our VPN service.
1. Introduction
SuperVPN Turbo ("we," "our," "us") operates the SuperVPN Turbo browser extension. This Privacy Policy describes our practices regarding the collection, use, and disclosure of information when you use our Service.
By using SuperVPN Turbo, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
When you register for an account, we collect:
| Data Type | Purpose | Required |
|---|---|---|
| Email Address | Account identification, login, support communication | Yes |
| Password | Account security (stored encrypted) | Yes |
2.2 Automatically Collected Information
We may automatically collect limited technical information:
- Connection timestamps: When you connect/disconnect (not what you do while connected)
- Bandwidth usage: Aggregate data transfer amounts
- Server selection: Which country server you connected to
- App version: Extension version for compatibility
2.3 Information We DO NOT Collect Important
We explicitly DO NOT collect:
- ❌ Your original IP address
- ❌ Websites you visit while connected
- ❌ DNS queries
- ❌ Browsing history
- ❌ Downloaded content
- ❌ Search queries
- ❌ Online communications content
- ❌ Personal files or data transmitted
βΉ️ Note: Since we don't log your activities, we cannot provide information about your browsing even if legally requested - we simply don't have it.
3. How We Use Your Information
The limited information we collect is used for:
- Service Provision: To create and manage your account
- Authentication: To verify your identity when you log in
- Customer Support: To respond to your inquiries and requests
- Service Improvement: To analyze aggregate usage patterns
- Security: To detect and prevent fraud or abuse
- Communications: To send important service updates (not marketing)
4. Data Storage and Security
4.1 Local Storage
The extension stores certain data locally on your device:
- Login session token (to keep you signed in)
- Selected server preference
- Connection state
This data remains on your device and is not transmitted to us.
4.2 Server-Side Storage
On our servers, we store:
- Your email address (encrypted)
- Your password (hashed, never stored in plain text)
- Account creation date
- Account status (active/inactive)
4.3 Security Measures
We implement industry-standard security measures:
- π Password hashing using secure algorithms
- π HTTPS encryption for all data transmission
- π‘️ Regular security audits and updates
- π Secure authentication protocols
- π Limited access to user data by staff
5. Data Sharing and Disclosure
We DO NOT sell, trade, or rent your personal information to third parties.
We may share information only in these limited circumstances:
- Legal Requirements: If required by law, subpoena, or court order (though we have minimal data to share)
- Safety: To protect the rights, property, or safety of our users or others
- Business Transfer: In the event of a merger, acquisition, or sale of assets
- Service Providers: With trusted third parties who assist in operating our service (bound by confidentiality)
6. Cookies and Tracking
Our browser extension does NOT use cookies or tracking technologies.
If you visit our website (separate from the extension), standard web cookies may be used for basic functionality.
7. Third-Party Services
When using our VPN, your encrypted traffic passes through our proxy servers. We do not monitor, log, or analyze this traffic.
Websites you visit while connected to our VPN will see our server's IP address, not yours.
8. Children's Privacy
SuperVPN Turbo is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected data from a child under 13, we will delete it immediately.
9. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your account information
- Deletion: Request deletion of your account and associated data
- Portability: Receive your data in a portable format
- Withdraw Consent: Stop using the service at any time
To exercise these rights, contact us at chenazmulcoc@gmail.com
10. Data Retention
We retain your account information for as long as your account is active or as needed to provide services.
Upon account deletion request:
- Account data is deleted within 30 days
- Backup copies may persist for up to 90 days
- Aggregate, anonymized data may be retained indefinitely
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
12. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to say no to the sale of personal information
- Right to equal service and price
Note: We do not sell personal information.
13. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation:
- Right of access
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending an email notification for significant changes
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
π§ Email: chenazmulcoc@gmail.com
π Service: SuperVPN Turbo
We aim to respond to all inquiries within 48 hours.
Our Commitment: We believe privacy is a fundamental right. SuperVPN Turbo is designed from the ground up to protect your privacy and keep your online activities confidential.
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